Each Faculty has a Web Department that handles TYPO3 support. As webeditor or user you are always welcome to contact your Web Department if you are in need of help.
The Central Administration is supported by AU IT User Experiences.
Choose the faculty you are associated with below to learn more about how to get support.
Try searching for your topic in the 'Search TYPO3-guides' box before contacting support. Here, you will find answers to most questions, and it is often faster to find a guide than to wait for a response from support.