Web analytics with a focus on action

Finding data that prompts actionable insights is central to web analytics. Analyzing data can be a waste of time if you only focus on 'vanity metrics,' which tell you how well (or poorly) things are going but don’t provide guidance on what needs to be changed on your website.

On the other hand, tools are invaluable when used to uncover what is working so you can replicate it, and what isn't working so you can fix it. On this page, we present a range of useful web analytics tools and explain how you can use them to inform decisions about changes to your website.

Page analysis

Is your site user-friendly? When analyzing whether a page is user-friendly, it should always be evaluated in relation to the goals of your page. The more specific the goals, the better.

Read more about page analysis

Behaviour maps

Behavior maps (click maps) provide you with a visual overview of what people are clicking on your pages. Use them to evaluate banners, buttons, menus, and other clickable elements.

Read more about behaviour maps

Navigation analysis

Users won't benefit much from great content on your site if they can't find it. There are many methods you can use to assess whether the navigation is working effectively.

Read more about navigation analysis

User tests

Make it a habit to occasionally ask users for their feedback. They likely use the website differently than you do. Get assistance to make this process as effective as possible.

Read more about user testing